What We Collect and Why We Collect It
When you create an account on betjilli, we collect the details you submit during registration — your name, email address, contact number and the payment method you choose (bKash, Nagad or Rocket). We record transaction references linked to your wallet so we can verify deposits, process
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withdrawals and resolve any payment queries you raise. Your device type, browser and approximate location are logged automatically each time you access the platform; this helps us detect unusual login activity and keep your account secure. We also collect support chat history when you contact our
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team, so agents have the context needed to help you without asking you to repeat yourself. We do not collect more than what we actually need. Data linked to your bKash, Nagad or Rocket transactions is used strictly for payment processing and fraud prevention — it
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is never passed to advertisers or unrelated third parties. Retention periods vary by data type: account identity records are held for as long as your account is active, while transaction logs are kept for the period required under applicable financial record-keeping obligations. You can request a
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copy of the data we hold at any time by writing to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.